When we're making music in person, it's usually pretty straightforward at the start of the month when we figure out together how many lessons to plan for and what the tuition will be for the month. I leave that first lesson with a check or Venmo payment at the time of the lesson, and keep track in case of any unexpected absences.
Online lessons still operate under the monthly tuition model, meaning payment is due at or prior to the first lesson of the month. Since I don't interact with parents as much with online lessons - and all the weeks blend together - it can be tough to keep track of when tuition is due.
Starting in January, if tuition is unpaid after the first lesson of the month, I will send a reminder, and if tuition is still unpaid by the morning of the second lesson with no further communication, I will cancel the remaining lessons until tuition is paid.
If there are extenuating circumstances, please don't hesitate to reach out and discuss. I'd much rather we have an open dialog than end up in a situation where I'm frustrated for lack of payment and a family is feeling financial strain. If it's tough to keep track, I'm happy to send tuition reminder notes or set up calendar reminders.
I look forward to seeing you in 2021!